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5. Analysis __________________________________________________________________________________________________93 5.1 Retail Payment Industry____________________________________________________________________________93 5.2 General Outlook and Emerging Issues_____________________________________________________________94 5.3 Legal and Regulatory Bodies _______________________________________________________________________98 6. Policy Implications and Recommendations ___________________________________________________________99 6.1 Users _________________________________________________________________________________________________99 6.2 Systems, Standards, Architecture and Controls ________________________________________________ 101 6.3 Authorities_________________________________________________________________________________________ 102 6.4 Conclusions________________________________________________________________________________________ 103 Annex 1. Country Profile ________________________________________________________________________________ 105 Bibliography______________________________________________________________________________________________ 128

LIST OF TABLES

Table 1. Qualitative comparison ..........................................................................................................................................4 Table 2. Quantitative comparison .......................................................................................................................................7 Table 3. Worldwide comparison of banking indicators ......................................................................................... 20 Table 4. Features and characteristics of retail payment innovations .............................................................. 22 Table 5. Strategy proposal for retail payments .......................................................................................................... 33 Table 6. OIC Member Countries and their RTGS Systems...................................................................................... 34 Table 7. Background to Comparisons: Population and GDP of the OIC Member Countries................... 38 Table 8. A Snapshot of Retail Payments in the OIC Member Countries ........................................................... 40 Table 9. Qualitative comparison ....................................................................................................................................... 95 Table 10. Quantitative comparison.................................................................................................................................. 97

LIST OF FIGURES

Figure 1. Classification Matrix............................................................................................................................................ 22 Figure 2. Payment flows and fees ..................................................................................................................................... 23 Figure 3. Case study countries classification according to FTSE ........................................................................ 43