99
Area No. Criterion Points
131 TV in a size appropriate for the room with a remote control and a
channel list
4 M
132 Modern TV in a size appropriate for the room with a remote control,
a channel list and a programme
6 M M
133 Additional modern TV in suites in a size appropriate for the room 2
134 National and international channels available 2
135 Pay-TV, movie channels or videogames with the possibility of
“Adult lock”
5
136 International power adapter plug on demand 2
137 Charging station (for multiple electronic devices) and/or different
adapters on demand
2
Telecommunications 138 Publicly available telephone for guests 1 M M M M M
139 (Mobile) telephone on demand in the room along with at least
bilingual instruction manual171
3 M
140 Telephone in the room along with a multilingual instruction manual 8 M M
141 Internet access in the public areas
(e. g. broadband, WIFI)
2 M172 M M M
142 Internet access in the room
(e. g. broadband, WIFI)
8 M M M
143 Internet device with printing option in public area 5 M M
144 Internet device in the room on demand 1 M
145 Internet device in the room 3
Miscellaneous 146 Hotel information173 (The hotel information has to be added to
the application.)
1 M M
147
Bilingual service manual A-Z
(The service manual A-Z has to be added to the application.)
2 M
148 Multilingual service manual A-Z
(The service manual A-Z has to be added to the application.)
3 M M
149 Regional information material available in public area 1 M M M M M
150 Daily newspaper in the room (printed or digital) 2
151 Guest magazine in the room 1 M
152 Writing utensils and note pad 1 M M M
153 Correspondence folder 3 M
171 The guest must be informed about this offer during the check-in; a display, etc. is accepted.
172 Or internet access in the room (see no. 142).
173 The hotel information includes at least the breakfast time, the check-out time, and the opening hours of hotel facilities.