Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
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 Physical inspections of goods and objects can be done if deemed necessary by the
Customs Officer;
 The consignment is immediately released from the BCP if the importer qualifies for
simplified procedures (AEO), the means of transport remains at the BCP area for a
minimal amount of time, and if there is no further Customs intervention within that time
delay, it may proceed to the importer’s premises;
 Consignments that do not qualify for simplified procedures are released from the BCP
and proceed to the inland terminal. 47
The Intelligence Unit (IU) may increase the risk level and re-route the CD in the AW. The increase
of risk level by the IU must be based on the available information when:
 There are reasonable doubts about the CD accuracy and reasons of urgency when the
RAU due to sensitivity of the information cannot process and analyze the risk;
 For issues related to safety and security;
 The information is classified and cannot be followed up.
The IU can re-route the CD and control the goods to their end destination. Usually, the mobile
teams coordinate the requisite actions for controlled shipment in advance.
The KC tends to keep the physical control rate of around 20% combined with randomRP control.
The physical inspection must be approved by the Monitoring Office or the IU, based on
information and intelligence.
3.2.1.8 Kosovo CRM use of IT
From1999 till 2004, the UNMIK Customs used BRICO, anMS Access database, for CD processing.
From 2004 till 2012, the KC was using the TIMS48 - Trade Information Management System -
installed locally on every BCP for customs clearance. The TIMS CDPS was based on an obsolete
technology (RDBMS Oracle 8). The KC explored several possibilities for implementation of a new
CDPS. At that time, investment in the upgrade of TIMS was too expensive. Therefore, the
management decided to adopt the AW as an interim system and as of 2012, the KC has been
using the ASYCUDA World CDPS. Mid-term plans are to replace the AW with the EU DG TAXUD
CDPS that will be fully compatible and integrated with EU Customs Systems. For reporting and
analysis the KC is using DW/BI and now is in the process of implementing the data mining
system that will be integrated with the LE IT and the AW. Since the beginning of 2017, the
exchange of information between the units in KC LE was paper or e-mail based in an unsecured
manner. There was a barrier for sharing the data; operational information and data on persons,
companies, transport means and seizures were limited and obsolete, MS Access data layers were
separate for each unit within the LE. Identical or similar bits of information were stored in
different systems; search and analysis of data were very limited. Accuracy and quality of data
were poor, limited to text fields, nearly impossible to link information, intelligence, cases, and
entities. The RAU had a paper-based system to document the risk profiles and indicators. With
the implementation of the LES at the beginning of 2017 (financed by the EU), the KC can now
exchange data with agencies in Kosovo, and, through official channels, with international
organization and agencies. The exchange of data is automated and requires human
interaction/approval (dissemination of intelligence) only in some instances. The KC has the
authority to exchange risk indicators/information/intelligence with national and international
LE agencies, other Customs Administrations and regional and international organizations. The
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