Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
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may prepare an audit report to be shared with the company. When the audit has resulted in the
identification of debt, feedback is sent to the relevant unit for further processing, or a referral if
the scope of the finding exceeds the administrative area of responsibility of Kosovo Customs.
3.2.1.7 Performance measurement in Kosovo CRM
Currently, the RAU is managing approx. 500 active risk profiles (average 3-5 risk indicators) in
the AW. In total, approximately 1200 profiles were applied in the CDPS’s from 2005 till 2017.
The RP includes the automated randomselectivity - 5%of total CD under IM4 procedure (Import
declaration, direct import). Before applying the RP in the AW, the RAU performed tests on CD
historical data in the data warehouse/business intelligence system (DW/BI). The test is
performed for two or more RP in parallel, and the RAUmeasures scoring and performance of RP
and RI before RP is entered in the AW. The efficiency of the risk profiles is given in Figure 16.
Figure 16: Efficiency of the risk profiles in Kosovo Customs
Source: Author’s compilation
The lowest rate of RM performances is on the yellow channel, due to the exchange of information
(SEED46) with neighboring countries.
Currently, due to the limitation of AW, the CRM includes only the automated selectivity within
cargo verification. This automated selectivity is established through the management of risk
profiles and risk indicators, which are coded in AW integrated within the Selectivity Module
(MODSEL).
In the case when the SAD data is not matched with the data from SEED, the customs officer
informs the RAU and other departments/units in the KC, as per the instructions. The Customs
officer verifies that the T1 (transit document) is in the system; if it is not, the consignment is on
hold until a T1 is submitted;
 Consignments can be weighed if necessary, and the weights are recorded;
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