Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
50
Figure 15: Visualization of the control policy in Kosovo CRM
Source: Author’s compilation
The RAU and the Monitoring Office can monitor online the customs clearance process in AW,
and through CCTV. In case there are reasonable doubts about the accuracy of a customs
declaration and customs control, the RAU and the Monitoring Office can increase the control
level by re-routing the declaration in the AW. In this case, the customs officers must fill out the
“Stop and Search form” in the Law Enforcement IT System (LE IT). Feedback must be provided
in the LE IT System, with detailed information regarding the type of control performed,
results/findings, penalties established, legal base and other undertakenmeasures (if any), based
on the recommendations. In case of irregularities, the customs officer is entering the data in
seizure/detain module of the LE IT system. LE IT is automatically opening a case, and the data
is immediately available to all LE units. If the evaded duties are less than 5000 €, the case is
considered an offense. Cases of evasion of duties in amounts higher than 5000€ will result in a
Criminal report created by the LE IT and managed by the Investigation and Legal Department.
The RAU has read-only access to all cases in LE IT. The Intelligence Unit closely cooperates with
RAU, and they are actively involved in the CRM.
Kosovo Customs is exchanging the CD pre-arrival information with neighboring countries (R.
Albania, R. Montenegro, R. Macedonia and R. Serbia) in real time. When goods are released for
transit or export procedure in the neighboring countries to Kosovo, the KC receives a message
through the SEED gateway system with ten data elements (vehicle registration, gross weight,
consignee, consignor, Harmonized System (HS) code, country of origin, etc.) The SEED gateway
system has a risk management engine “ALERT” that is used exclusively by RAU and Intelligence.
The RAU and the Intelligence Unit can enter the indicators, and if the indicators (criteria) match
the submitted data, the SEED system will send warning SMS and email with instruction(s)
defined accordingly
compares the Kosovo CRM with its current approach.