93
7. Appendix
7.1. Hotelstars Quality Standard
Area No. Criterion Points
I. General Hotel Info
Cleanliness / Hygiene 1 Cleanliness and perfect hygiene are prerequisites are basic conditions in all
categories.
- M M M M M
Preservation condition 2 All mechanisms and equipment are functional and in faultless condition. - M M M M M
General impression 3 The general impression of the hotel is sufficient for
_ requirements.
- simple150 medium151 elevated152 high153 highest154
Staff 4 All services must be provided by competent and identifiable staff. - M M M M M
Car Park 5 Parking directly at the hotel 3
6 Parking possibilities for busses 1
7 Garage 5
8 Charging station for electrical vehicles (e.g. cars, bicycles) 3
Others 9 Min. 50% of the rooms with balcony or terrace 2
10 Elevator155 15 M M
Facilities for disabled
persons156 11
Barrier-free
Wheelchair or assistance 5
12 Barrier-free Electronic wheelchair 8
13
Barrier-free
5
Blind or visually impaired
14
Barrier-free
Deaf or hearing impaired 5
15
Completely barrier-free
5
150 In particular, furnishing and equipment are appropriate and maintained.
151 In particular, furnishing and equipment are maintained and harmonized.
152 In particular, furnishing and equipment are consistent in form and colour. The general impression is that of elevated comfort.
153 In particular, furnishing and equipment are high-quality and offer first-class comfort. The overall appearance is consistent in form, colour and materials.
154 In particular, furnishing and equipment are luxurious and offer highest comfort. The overall appearance is consistent in form, colour, and materials.
155 For hotels with more than three floors (incl. ground floor).
156 According to national regulations.