Destination Development and
Institutionalization Strategies
In the OIC Member Countries
45
3.2. Step 2 –Assess and Develop Infrastructure
Tourism infrastructure refers to specific physical elements that are developed and designed to provide for
visitors.168
Figure 15: Tourism Infrastructure 169
Source: DinarStandard Analysis; Ritchie and Crouch (2012)
Classifying Infrastructure
According to the Tourism & Transport Forum, ‘tourism infrastructure is the supply chain of transport,
social, and environmental infrastructure collaborating at a regional level to create an attractive tourism
destination.’170 Transport infrastructure provides destination access for domestic and international
visitors. This primarily includes roads, railways, and airports, which make a tourismdestination accessible
for tourists. Social infrastructure provides public and private services, communications, facilities and
supporting physical structures (i.e. healthcare centers, postal systems, public safety convention centers,
stadiums etc.). 171 Environmental infrastructure provides natural value to destinations (i.e. national parks,
marine parks, reserves etc.).
168 Jovanovic, S., & Ilic, I. (2016). Infrastructure as Important Determinant of Tourism Development in the Countries of Southeast Europe.
Ecoforum, 5(1). Retrieved fro
169 Developed based on information from the model of destination competitiveness/sustainability developed by Richie and Crouch.
170 Tourism Infrastructure Policy & Priorities [PDF]. (2012). TTF Australia.,
171 Atherley, K. (2014, September 03). The Importance of Tourism Infrastructure [PDF]. OAS.
Tourism Resources
Types
Resources
Tourism
Impact
Lifecycle
Special events Entertainment
Outdoor activities
Religion
Business
Connectivity
Entry visas
Permits
Family/friends
Accommodation facilities
Attract-ions
Food and beveragefacilities
Transportation facilities
Environmental(national parks)
Transport(roads, railways)
Social (communications, stadiums,
convention centers)
Supporting
Resources
Activities Tangible
Linkages Intangible
Accessibility
Intangible
Tangible
Tourism supra-
structure
Tangible
Infrastructure Tangible