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Sustainable Destination Management

Strategies in the OIC Member Countries

18

Focus on local communities and associations first is recommended while working with

international organizations on a more strategic and supporting level. Local universities have

been seen as competent partners in tourism activities for cross-border corridors. The Mekong

Tourism Coordinating Office works with various universities on their activities. They publish

showcase studies of best practice social enterprises in collaboration with Mahidol University

to allow other businesses to learn.

Capacity Building:

Capacity building is an essential component of corridor development, the

building of tourism standards, and ensuring inclusive growth (chapter 1.3.5). It is crucial for

the effective management of MDTCs to ensure unified standards and seamless tourist

experiences. For this, educational institutions, such as universities and training centers, need

to be involved. Policies to ensure common standards and joint capacity building initiatives are

recommended in any tourism corridor. Often, capacity building can be conducted in

partnership with international development or training agencies. The Abraham Path, for

example, provided training through the private sector and partner organizations with funding

from the World Bank.

UNWTO works with several educational partners. Countries may consider using domestic

training centers, asking international providers to provide training, or arranging for knowledge

transfer from international providers to the country. This depends on the tourism sector

development in the country. Corridors with a high variance in HR development benefit from

inviting the leader in this area to provide knowledge exchange to the other countries.

Funding

: It is further advised to create a financial framework for collaboration. The financing

should be created with sustainability in mind and can come from various sources, public or

private (chapter 1.3.6). Membership fees, whether from public or private entities, are an

important source of funding, especially as they promote a sense of ownership. Assistance from

external sources, whether international or regional, can be sought out to complement internal

funding. However, it must be ensured that a tourism corridor is not over-reliant on external

funding, as this might influence its sustainability in the long term. It may also be decided to

change the financing framework over time. For example, a corridor could be launched with

shared public financing to build a critical mass of participating stakeholders, and it can then be

transferred to private-sector stakeholders to manage.

An example of a mixed financing framework would be the Mekong Tourism Coordinating Office

(MTCO). The operations of the MTCO as secretarial of the six governments involved are

financed through fixed annual governmental contributions. However, for any initiative the

MTCO is conducting, a separate public-private partnership framework is created. For their

Mekong Moments initiative, for example, private and public partners become “founding

partners.” This financed the launch of the program. It is being made sustainable by charging

affiliation fees to participating businesses in the future.

Financial sustainability should be kept in mind at the initiation of a corridor and throughout

ongoing operations. Many international projects face challenges when financing is based on a

single source. An example of this is Baltic Tourism, which, even though initially successful, faced

challenges when public financing was stopped. A well-balanced business plan is required to

ensure the long-term sustainability of the corridor. A mixed model is recommended with

development funds and government contributions as well as private-sector funding of

initiatives or commissions for direct sales generated.