Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
44
Figure 12: Example of text mining dependency network
Source: Author’s compilation dependency network based on text mining
Predictive analysis is of great importance to CRM considering the output of predictive and
descriptive models. The predictive analysis will increasingly be embedded into Customs IT
systems and draw out insights .
Figure 13: Example of uncovering hidden relationships in data mining
Source: Author’s compilation
Within this information environment, analysis becomes second nature. CRM at any level have
ready access to useful information that helps them make decisions grounded in data. Better
decisions, based on data prediction, help CRM to predict forthcoming events, prevent