Single Window Systems

In the OIC Member States

2.4.1.

Evolution of the Single Window

The Czech Republic SW (CZSW) was initiated in December 2011 following the EU decision on a

paperless environment for customs and trade

The Single Window was developed in phases. In a first phase a comparative analysis of the

European and Czech Legislation, and adaptation of the business processes to the EU community

level were undertaken. The IT development started on a modular basis in 2012 and the CZSW

become fully operational in January 2015.

The objectives of the CZSW are



improvement of customs services;



reducing the cost and time of customs clearance;



enhance the services to the traders;



increase agency cooperation in the security of the supply chain;



improved coordination of border procedures; and



supervision, online checking of certificates of inspection and quarantine, to facilitate

mutual recognition of AEO (Authorized Economic Operators).

2.4.2.

Organizational Aspects

The Czech national Single Window is embedded in the Czech Republic Customs Service. The

Directorate General for Customs is the Single Window operator and system owner.

Financial Model

The EU provided the initial funds for the development of the CZSW. The second and third phases

are funded by the Czech Government, as the objective is to integrate the CZSW into the customs

system. The use of the customs and Single Window systems is free of charge.

There are seven front service providers licensed by the Customs services to operate Single

Window portals through which user can access the services. The front-end providers are

validating the data (semantic validation, date and rules validation) and charge a user fee based

per declaration, item or permit / certificate basis.

Human Resources

In total 5,400 persons are currently working for the Czech Customs service. Around 830 work

on customs clearance, and eight permanent staff on the Single Window. Three are responsible

for the maintenance of the CZSW IT system. The development and upgrade of the SW system

and the Customs declaration processing system (CDPS) is fully outsourced due to lack of

software architects and cost effectiveness.

Decision No 70/2008/EC of the European Parliament and of the Council