Single Window Systems
In the OIC Member States
40
2.3.4. Coverage, Services and Functionalities
The GCNet connects different users from the private and public sector –se
Figure 14: GCNet Conceptual Diagram
Source: Authors’ own construction
Since its inception the user coverage has increased to now include 22 out of 32 agencies for the
licenses and authorisations module – se
Table 5: Public Users of the GCNet Single Window
Public users Total country
Total using the
Single Window
SW% of
Country Total
MDA s and Customs 36 22 62
Transit Insurance Company (SIC) 1 1 100
Commercial Banks n/a 2 n/a
Port Authority 2 2 100
Source: Authors’ compilation from OIC survey
The SW e-platform serves as the single entry point for the transactions and communication
between traders and government agencies (eMDA platform), Traders and port operators,
logistics and insurance companies (GICCS platform), traders and Ghana revenue authority
(GICCS platform), and commercial banks for the registration of payment of customs duties. It
provides the services listed i
At this stage, paper and digital processes co-exist as the digital signature is not used in the GNSW
system, although the legal framework for e-documents and signatures is in place since 2008.
Customs validation and clearance are still paper based, and the Customs declaration (Bill of
Entry) and all supporting documents must be presented in paper. The digital signature is