Single Window Systems
In the OIC Member States
37
Figure 13: Ghana Single Window Conceptual Environment
Source: Authors’ own construction
2.3.2. Organizational Aspects
Governance Structure
The SW in Ghana is operated by Ghana Community Network Services Ltd (GCNet Ltd), which
was set up as legal entity in 2000 and began operations in 2002. GCNet Ltd is a public private
joint venture with 35% public shareholders (20% GRA, 10% Shippers’ Council, 5% Ghana
Commercial Bank), and 65% from the private sector (60% SGS and 5% Ecobank), set up for the
purpose of developing and operating the SW. The Single Window is provided under a PPP
arrangement and the latest contract was awarded in 2013 for 5 years.
The GCNet has a three-layer management structure: Steering Committee, Technical committees,
and working groups.
• The GCNet Steering Committee meets once a year to formulate the objectives and adopt
the annual strategy plan for GCNet. Representatives from all shareholders and the
political regulator come together in the steering committee.
• An Executive Director, the Chairman of the GCNet Steering Committee, manages the
operational activities of GCNet and is supported by the Management team.
• Four technical committees that meet regularly in a year, and represent the process
owners. These four committees are Legal, Business Process and Data Harmonization,
Change Management and Stakeholder Engagement and ICT and Infrastructure.