Single Window Systems
In the OIC Member States
32
Financial Model
The initial funding for the TradeNet IT System, 10 mil S$ (1998) was provided by the
Government. The operating costs, continuous upgrade, investment in the IT infrastructure and
maintenance of the TradeNet is recovered from the flat fee charged per declaration s (2.8 S$). In
addition, CrimsonLogic is collecting the following fees from users:
 Subscription fee one-time registration fee;
 Monthly account ID fees;
 Monthly user ID fees.
The Singapore Government is providing a one-time and an annual recurring payment for the
services of TradeXchange, which is not yet financially sustainable.
Human Resources
Approx. 500 persons are currently working for CrimsonLogic, out of which 50 people work on
maintenance of the TradeNet/ TradeXchange IT systems32. They come from different academic
background and experiences, including enterprise architects, database and software developers
etc. and CrimsonLogic internal resources, management and administration, also support the
Single Window solutions.
2.2.3. Strategic Orientation
The SW strategy is a comprehensive cross-government strategy that focuses on direct
automation and digitalization of all trade related regulatory, transport business processes. The
Singapore SingleWindow is also engaged in different cross-border data exchange initiatives and
offers selected additional Business-to-Business (B2B) services.
Future and Planned TradeNet Integration
The new national trade facilitation platform, tendered in 2016, will integrate the previously
separate systems of e-Customs, TradeNet, and TradeXchange and to become operational in
2017. It will be based on the latest IT technologies and will be enable rule-based automated
approval (decision making and declarations). The integration of the business processes will be
based on a Service-Oriented Architecture (SOA) in which the components offer services that can
be reused across the new system. Data mining will be integrated for the purposes of the risk
management.
Coverage, Services and Functionalities
The TradeNet/TradeXchange SingleWindow serves as the single entry point of transactions and
communication between the trade community and Customs service, government agencies, port
32 CrimsonLogic implements numerous other projects worldwide and staff is assigned to all these projects