Authorized Economic Operator Programs
In the Islamic Countries:
Enhancing Customs-Traders Partnership
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Post-Audit
The last step of the verification procedure, post-audit, aims to verify and follow up the
compliance of the company with Customs requirements and security criteria. It can be either
desk-study or another field visit.
4.1.3.3. Customs - Trade Partnership Initiatives
Jordan Customs has established a partnership council in 2000 with the key representatives of
all private sector constituents with the purpose of discussing common issues involving
implementation of golden list and Customs related issues, promoting collaboration and
achieving public private partnership. The Board meets four times a year at the end of March,
June, September and December.
This Council includes representatives from each of the following: Jordan Customs Department,
Jordanian Businessmen Association, Jordanian Exporters Association, Jordan Chamber of
Commerce, Jordan Chamber of Industry, Free Zones Investors Commission, Syndicate of
Clearance Companies and Transport of Goods, Association of Car Agents and Car Spare Parts
and accessories Dealers, Amman Chamber of Industry, Irbid Chamber of Industry, Zarqa
Chamber of Industry, Jordanian Society for Computers and Jordanian Logistics Association.
Moreover, Jordan Customs has adopted a sophisticated methodology in 2010 to identify and
classify its partners in line with the nature of the relationship with them. The methodology is
based on the use of a scale that determines the degree of importance and impact on achieving
the institutional objectives. Currently, Jordan Customs have 62 formal partners identified using
this method.
In the recent years, Jordan Customs took extensive steps in creating a welcoming atmosphere
for the private sector representatives to get feedback and to communicate new laws and
regulations in the Customs Headquarters.
4.1.3.4. Training and Capacity Building
Training is provided to the new staff of Jordan Customs in form of an orientation program
covering GL topic as well. For current employees, there are continuous development
opportunities through seminars and workshops.
4.1.4. Evaluation of the AEO Program
4.1.4.1. Audit of AEOs
The Jordan Customs regularly audits the GL members in intervals of 1.5 to 2 years. All
declarations are inspected in the Customs Headquarters. If any discrepancies are detected
regarding the declarations, an audit is triggered without waiting the regular time.
4.1.4.2. Suspension, Revocation and Cancellation of the AEO Status
In case of irregularities in the audit and less than 95 percent compliance in the previous year,
the Customs reserve the right to take a plethora of actions ranging from notice, warning,
suspension, to termination. The suspension or revocation procedures are based on the extent
of violations of the GL criteria with regulations that determine the appropriate action for each
violation. The decision is not final and reapplication is possible. Moreover, a reasonable time