Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
96
Medium CRM performances, 1 has an Advances CRM performances, and four are with
Full CRM performances ;
In many OIC MS Customs officials only collect performance information and operational
statistics about revenue collection. Many of the reports available on the CAs websites are related
to revenue, little or no statistics on non-compliance related to safety and security. As well,
information on other key roles such as trade facilitation, non-compliance, offenses and criminal
reports is poor or non-existent.
Figure 33: Doing Business Ranking and OIC CRM Performances
Author’s compilation
Documentary compliance and inspection times can be reduced by using CRM and with the
delegation of the control of the goods by the OGAs to the customs officers.
In fact, amongst the good or top performers of the Trading Across Border rank, CRM
implementation varies:
 2 CA does not have a CRM;
 1 basic performance;
 5 CAs are with medium CRM performances;
 3 advanced CRM performances
 5 Full performance.
Out of the medium performers (19 of the OIC MS);
 3 CAs do not have implemented CRM;
 7 CAs are with Medium CRM performances;
 One has an advances CRM performance;
 8 are with full CRM performances;
And similarly implementation varies amongst the low performers;
1 1
3
4
0
1
0
1
2
3
7
13
0
3
1
0 0
5
8
4
0
2
5
2
1
8
9
6
0
2
4
6
8
10
12
14
1-49 50-99 100-149 150-192
No CRM
Basic CRM
Medium CRM performances
Advances CRM Performances
Full CRM Performances
Integrated CRM System