Muslim Friendly Tourism:
Regulating Accommodation Establishments
In the OIC Member Countries
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 A representative from the Center for Halal Quality Certification visits the
establishment to review with management the requested programs.
 The Center then conducts the training, focused on Sharia’ laws and what Halal
means.
 The hotel implements the Halal requirements for the Halal Package category
they chose and completes all required documentation and processes, and then
conducts an internal audit.
 The accommodation establishment then informs the Center that they have
finalized implementation.
 The Center conducts a certification audit following regular ISO 7021 standard
as it is part of the requirements for the Center to become accredited by the
Dubai Accreditation Center, which they are about to finalize.
 If case of non-conformity, the Center specifies in their report the areas that
need to be dealt with to ensure conformity.
 If the establishment meets the criteria, it is granted certification and it receives
a Halal Mark to place in the reception.
 Every 3 years, hotels need to renew their certification
 The Center also conducts “mystery shopping” audits for each hotel once a year
and may conduct additional unofficial inspections throughout the year. The
Center sometimes receives feedback from guests as well. There are penalties
in the contract if the hotel fails to meet the requirements.
The following chart illustrates the steps for the certification process and the bodies
involved at every step.