Muslim Friendly Tourism:
Regulating Accommodation Establishments
In the OIC Member Countries
63
Muslim-friendly without being certified. The Center for Halal Quality Certification has a
contract with the government for issuing Halal certification in Croatia. According to this
agreement with the government and in accordance with consumer protection laws, hotels are
penalized if they claim to be Halal without having proper certification. The “Rulebook of
Certifying and Categorization of Hospitality Services, Travel Agencies and Health Facilities
According to Requirements of Halal Quality” provides three categories of certification for
accommodation facilities.
Halal Package A
For Halal Package A, accommodation facilities must meet the following requirements:
 Have an accommodation license from the Ministry of Tourism
 Must have submitted requests for HACCP system and ISO 22000:2005
 Provide Halal food from approved providers, who have a Halal certificate and
are authorized by the Center for Halal Quality Certification
 Store and prepare food according to Halal requirements HRN BAS 1049:2010
 Staff have been educated on Halal by the Center for Halal Quality Certification
 Have a clearly visible sign indicating that they serve Halal food
 Clearly label Halal items on menu
 Have the Halal certificate clearly visible at the reception of the catering
facility
 Indicate prayer direction in the rooms
 Provide a prayer rug
 Provide a prayer schedule
 Remove alcoholic beverages from mini bar
Halal Package B
For Halal Package B, accommodation facilities must meet the following requirements:
 Meet all the requirements of Halal Package A
 Not serve alcohol in the facility
 Not serve any haram food in the facility
Halal Package C
For Halal Package C, accommodation facilities must meet the following requirements:
 Meet all the requirements of Halal Package B
 Provide a separate pool for women
 Provide a separate beach for women
Currently, there are no hotels in Croatia certified under Halal Package C.
4.3.3 Certification Process and Regulations
The steps for an accommodation establishment to become certified are outlined below:
 The accommodation establishment applies to become certified by filling a
special form.