Muslim Friendly Tourism:
Regulating Accommodation Establishments
In the OIC Member Countries
30
stakeholders in the
sector. Capacities built
among local inspectors
to apply classification
criteria.
Module 4: Capacity Building of National Criteria
Assessors/Inspectors
• Evaluate assessor/inspector capacities, knowledge and
expertise levels
• Identify gaps and constraints
• Make appropriate recommendations for most suitable
capacity building methods (on-site, off-site)
• Introduce “UNWTO assessor certification” after successful
attendance of respective capacity building sessions and/or
on-site progress
• Compile and provide assessment supporting tools
(knowledge and reference manual, photo library)
• Develop “Train the Trainer” program
Module 5: Communication of Criteria
• Criteria launch press conference
• Industry workshops for key tourism stakeholders
(accommodation sector, owners, investors, tour operators,
transportation companies, tourism related service partners)
• Presentations to high schools, hotel and catering schools
Module 6: Criteria and Quality Control (Mystery Guest)
• Familiarization of criteria
• Define controlling tools and methods (check-lists,
documentation, reports, use of technology, etc.)
• Agree and establish control procedures (reservation, cost
coverage)
• Plan time lines and execution
Source: UNWTO