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Muslim Friendly Tourism:

Regulating Accommodation Establishments

In the OIC Member Countries

36

The Muslim traveler survey, which was conducted within the framework of the previous

study, highlighted the importance of several MFT accommodation features for Muslim

travelers. This led to the need to understand whether Muslim travelers are keen on having

some form of a standard that allows them to compare how different accommodation

establishments meet their faith-related needs. In the framework of the current study, a

second traveler survey was conducted to establish the relative importance Muslim travelers

assign to having the different MFT services within an MFT standard. The survey responses,

shown in the following graph, clearly highlight that Muslim travelers value a variety of MFT

features, and also believe that many of these features should be included in a possible MFT

accommodation standard. Respondents were asked to rate the importance of Muslim-friendly

services being regulated by a Muslim-friendly accommodation standard (that the hotel is

certified to offer these services). The services, being rated, included seventeen items, outlined

in the graph below. A 5-point scale was used to rate the importance of the various Muslim-

friendly services being regulated by a Muslim-friendly accommodation standard. The scale

included the following categories: extremely important, very important, important, neutral

and not important. The graph below illustrates the response to this question.

Figure 8: Regulation by an MFT Accommodation Standard Importance Rating (in percentages)

How important is it for various Muslim-friendly services to be regulated by an MFT accommodation

standard?”

Source: DinarStandard

The previous chart clearly shows that respondents attach great importance to Halal food

being regulated by a Muslim-friendly accommodation standard, with 99% of respondents

6

6

5

4

6

3

3

2

4

3

2

1

2

2

1

2

18

14

12

12

8

10

10

10

8

8

8

7

6

5

5

4

1

24

14

21

11

14

18

15

21

8

12

19

10

15

14

13

12

2

21

17

20

21

21

20

20

29

16

19

27

21

26

21

20

28

13

31

49

42

53

51

48

53

38

65

57

44

61

51

58

61

55

83

Dedicated prayer room

Separate beach for women

Prayer mat in rooms

No alcohol served in hotel

Dedicated pool timings for women

Jumaa (Friday) prayers in congregation

No adult channels in rooms

Staff wears modest clothes

No alcohol stocked in the hotel room

Separate pool for women

Bidet or handheld sprayer in bathrooms

Separate spa facilities for women

Family-friendly entertainment

Separate gym for women

Qibla direction in rooms

Offering Ramadan services

Halal Food

Not Important

Neutral

Important

Very Important

Extremely Important