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Muslim Friendly Tourism:

Developing and Marketing MFT Products and Services

In the OIC Member Countries

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The availability of bidet shower/sprayer in toilets came next with 89% of the

respondents rating it as important followed by having modestly clothed staff and all

food at venues be Halal with 78% rating them as important but with Halal food being

qualified by more respondents (37%) as extremely important compared to staff

modest clothing (27%);

Having no alcoholic drinks at venues came at bottom of list with 76% rating it as

important but with 44% of respondents qualifying it as extremely important.

Figure 15: Transportation and Entertainment Venues Services Importance Rating

“How important is it for you that the different venues at the destination (airport, tourist

venues, shopping malls, and theme parks) accommodate the following religious needs?”

2.3

Current Global Landscape of MFT Products and Services

MFT products and services are starting to multiply and diversify. New players have entered

the MFT market adding to the global supply of MFT products and services especially in the

hotels and restaurants area. Additionally, new product offerings have been created recently to

accommodate Muslim traveler needs including; Muslim Friendly cruises, airlines and mobile

travel applications. The following sections provide an overview of the MFT products and

services available and examples of providers in each area. In this part, examples from non-OIC

government policies and initiatives in the various areas will be provided, while examples

from OIC countries will be mainly covered in the next part of the report (Section 5.2).

1.

Transportation

The transportation segment has been increasingly adapting itself to Muslim traveler needs.

Whether in terms of mainstream providers instituting minor changes like providing Halal

meals at airports, onboard flights and cruises, or in terms of specialized MFT services

providers seeking to provide a more tailored product, as not offering alcohol onboard flights

and cruises and providing Sharia compliant entertainment.