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IT Information Technology
KPI Key performance indicator
MASP Electronic Customs Multi-annual Strategic plan
NTM Non-tariff measures
OECD Organization for Economic Co-operation and Development
OIC Organization of Islamic Cooperation
PCS Port Community System
PKI Public Key Infrastructure
PPP Public–Private Partnership
QA Quality Assurance
QoS Quality of Service
RKC Revised Kyoto Convention
RSS Rich Site Summary / Really Simple Syndication
SaaS Software as a Service
SEED Systematic Electronic Exchange of Data
SLA Service Level Agreements
SME Small and medium-sized enterprises
SMS Short Message Service
SNS Singapore Network Services
SOA Service-Oriented Architecture
SPS Sanitary and Phytosanitary
SW Single Window
SW Single Window for Trade
TCO Total Cost of Ownership
TDB Singapore Trade Development Board
UML Unified Modelling Language
UN/CEFACT United Nations Centre for Trade Facilitation and Electronic Business
UNECE United Nation Economic Commission for Europe
UNNExT UN Network of Experts for Paperless Trade
USAID United States Agency for International Development
WADL Web Application Description Language
WCO World Customs Organization
WCO SAFE Standards to Secure and Facilitate Global Trade
WTO World Trade Organization
WTO TFA Trade Facilitation Agreement
XML Extensible Mark-up Language