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iv

List of Acronyms

AACE

African Alliance for e-commerce

ACDD

ASEAN Customs Declaration Document

ADB

Asian Development Bank

AEO

Authorized economic operator

ASEAN

Association of Southeast Asian Nations

ASYCUDA

Automated System for Customs Data

ATIGA

ASEAN Trade in Goods Agreement

B2B

Business to Business

B2G

Business-to-government

BI

Business Intelligence

BL

Bill of Lading

BPA

Business Process Analysis

BPM

Business Process Management

CCN/CSI

common communication network/common systems interface

CDPS

Customs Declaration Processing System

CITES

Convention on International Trade in Endangered Species of Wild Fauna and

Flora

CMR

Convention on the Contract for the International Carriage of Goods by Road

CoO

Certificate of Origin

CVED

Common Veterinary Entry Document

DG TAXUD

Taxation and Customs Union Directorate General

DMZ

Demilitarized Zone

DTI

Direct Trader Input

E2E

End to End

EAEU

Eurasian Economic Union

eBL

Electronic Bill of Lading

ENS

Electronic entry summary declaration

ERP

Enterprise Resource Planning

ESCAP

United Nations Economic and Social Commission for Asia and the Pacific

ETL

Extract, Transform and Load

EU

European Union

FOREX

Foreign Exchange Market

G2B

Government to Business

G2G

Government to Government

GIZ

Gesellschaft für deutsche Zusammenarbeit

HA

High Availability

HR

Human Resource

HS

Harmonised System

IRM

Integrated Risk Management

ISO

International Organization for Standardization