Single Window Systems
In the OIC Member States
4
Windows have been or are gradually re-designed and re-engineered to take advantages of
technology changes and offer better services and performance.
Appropriate policy and management choices can help overcoming the challenges and the Single
Window experiences shared by OIC Member States helped formulating relevant options.
Technical assistance is important to overcome gaps and constraints, notably knowledge and
skills gaps and financial limitations. Countries and Single Window operators may also benefit
from peer-to-peer assistance, which entails sharing of experiences, peer assessment of
initiatives, and peer support and advice.
Trend toward Regionalisation of Single Window
Finally, the past years has seen a growing attention to cross-border exchange of electronic
information and regional Single Window initiatives. Whilst few OIC Member States currently
engage in such initiatives this is likely to change in the future. The challenges of Regional Single
Window initiatives are the interconnectivity and interoperability of the national Single
Windows, harmonized data and process requirements, and integration at business process and
data level. These issues have to be addressed in often-lengthy political process of collaboration
and negotiation of a regional legal framework.