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Table of Contents
EXECUTIVE SUMMARY 1
1. CONCEPTUAL FRAMEWORK 5
1.1. The Single Window Concept 5
1.2. Single Window Functionalities 8
1.3. Contribution of Single Window to Trade Facilitation 15
1.4. Single Window Implementation Process 18
2. GLOBAL TRENDS AND PRACTICE 23
2.1. Current Trends 23
2.2. Practice: Singapore Single Window 30
2.3. Practice: Ghana Single Window 36
2.4. Practice: Czech Republic Single Window 41
2.5. Success Factors and Best Practices 47
3. ANALYSIS OF OIC MEMBER STATES EFFORTS 50
3.1. Previous Surveys and Assessments 50
3.2. Assessment Approach 51
3.3. Comparative Findings 53
3.4. Diversity of Single Windows 57
4. COUNTRY CASE STUDIES 64
4.1. Cameroon Single Window 64
4.2. Single Window System in the Kyrgyz Republic 72
4.3. Moroccan Single Window 80
4.4. Case Study Findings 87
5. CONCLUSION AND RECOMMENDATIONS 90
5.1. Challenges and Policy Options 90
5.2. Technical Cooperation Needs 110
ANNEX I: OIC MEMBER STATES PROFILE INFORMATION ON SINGLE WINDOW
EFFORTS 113
ANNEX II: BIBLIOGRAPHY 140