Single Window Systems
In the OIC Member States
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Autonomous Port of Douala (PAD), the National Shippers' Council of Cameroon (CNCC),
Chamber of Commerce, IndustryMines and Handicraft of Cameroon (CCIMAC), the Union of Ship
owners and Ship Agents of Cameroon (UCAM) etc.
The Board of Directors is the executive body with the following responsibilities:
 Single Window Strategy and objectives of the Single Window;
 Consider and adopt the action plan and budget proposed by the Director General;
 Consider and adopt the organizational and internal regulations proposed by the
Director General;
 Secure employees benefits and salaries;
 Recruit and discharge senior staff based on the proposal of the Director General;
 Closes the accounts of each financial year and prepares the annual report on the activity
of the group, which is subject to the approval of the General Assembly Meeting.
Financial Model
The Cameroon Government is providing financial support to the GUCE-GIE annual budget, as e-
GUCE does not generate sufficient revenues to cover its own expenses. The financial model is
based on the financing of the operational expenses from the flat fee charged per transaction
(Custom Declaration).
Since 2009, GUCE-GIE has been able to access project finance to fund their activities, namely
funding from the World Bank for the paperless project. The ICT Department of the GUCE-GIE
lacks financial / cost estimation methodology-the Total Cost of Ownership (TCO)- to manage the
costs of existing against planned resources. The current cost estimation methodology is applied
on an ad-hoc basis, sketching from a number of non-reliable sources, and using non-standard
techniques.
Human Resources Skills and Management
The GUCE-GIE is structured in three departments: the Operations department, the ICT
department, and Administrative and Finance department. In total, 60 persons are permanently
employed;15 of them work in the ICT department. GUCE-GIE has built a partnership with
Polytechnic High School of Engineering (University of Yaoundé) and allows IT students in their
last year to conduct an internship with GUCE-GIE to concretely work on a technical project
during this internship.
The e-GUCE ICT organizational structure is a federated structure that consists of members from
ICT departments from relevant agencies. The agencies IT staff are involved only during the
business process analysis, functional requirements acceptance, testing, deployment and training
of the end users. They also provide valuable input in the Business and ICT Strategies of the Single
Window.
GUCE-GIE is combining in-house development with outsourcing. A third party vendor has been
contracted to deliver the government approval module(s) in the current project phase. The