Authorized Economic Operator Programs
In the Islamic Countries:
Enhancing Customs-Traders Partnership
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3. Are your compliance measures show similarities with the international best practices?
Explain.
4. Do you have a targeted set of industries? What are the selection criteria for these sectors?
Organizational Structure
1. Please describe how Customs organized the development and implementation of the AEO
program (ad hoc committee, joint public private working group including
engagement/consultation with other government agencies, project management
department, etc.)?
2. Which Customs unit is responsible for program management and oversight? Is there a
clear division of roles within Customs for AEO program administration?
3. Are internal checks and controls in place?
4. Are formal reporting systems in place?
5. Does the Customs risk management department or office play any part in the management
and oversight of the AEO program? If so, please describe.
6. What is the role of each organization/office in the division of responsibilities and tasks in
administering the AEO program?
7. What other government agencies does Customs liaise with about the AEO program? Please
note the agencies’ names.
8. To what extent do other government agency policies help or hinder the granting of
benefits to AEOs?
9. Who is responsible for tracking and coordinating communications with other government
agencies regarding the AEO program? Is there a centralized and/or formalized
communication process, or is it done on an informal basis?
10. How does Customs bring uniformity of operations to the AEO program? This may include,
but is not limited to, the use of Customs manual, temporary assignment of Customs officers
to different Customs offices, and/or a help desk within the Customs administration.
Private Sector Partnership
1. Please describe the current state of regular Customs-Business consultation, engagement,
and partnership mechanisms, if any.
2. Please describe what steps Customs has taken to promote adoption of the AEO program by
traders, in particular SMEs.
3. Please describe the mechanisms which Customs has to allow business partners to propose
changes or improvements, if any.
4. Please describe the extent to which national and local Customs have regular consultations
with traders to talk about the AEO program, and to talk about areas of mutual benefit and
common concern.