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Authorized Economic Operator Programs

In the Islamic Countries:

Enhancing Customs-Traders Partnership

179

5.

Are these benefits different depending on your suppliers’ AEO participation?

6.

Which of your suppliers’ participation in the AEO program would make a difference for

your company’s export performance? How so?

7.

Which of your suppliers’ participation in the AEO program would make a difference for

your company’s import performance? How so?

8.

Are these benefits different depending on whether there exist an MRA with the country of

your trading partner(s)?

9.

Having an MRA with which countries provides the highest benefit for your company?

10.

Does your company benefit more from the AEO status while exporting or importing?

Please elaborate.

11.

Has Customs surveyed your company to gauge their satisfaction with the program and

identify opportunities for improvement? If so, what did it find?

AEO Program Training

1.

Please describe existing training resources for company staff to learn about and effectively

carry out the AEO program.

2.

Please describe any joint training activities/workshops undertaken with the government

to enhance understanding of each other’s roles/responsibilities in the supply chain.

3.

What have been the most difficult obstacles to overcome in the implementation of the AEO

program? Was your company able to overcome these obstacles to its satisfaction? Please

elaborate.

4.

What challenges have been faced in the identification of benefits? If your company already

enjoys trade facilitation benefits, how does it enhance upon this with the AEO benefits?

5.

What does your company think can be improved within its AEO program?

6.

How does your company view its relationship with government agencies with regards to

the AEO program? What are the positive and negative aspects?

Other Information

1.

What does your company need in order to continue implementing the AEO program

successfully?

2.

What do you think is the main challenge in implementing the AEO program for your

company? Please state your suggestions to improve.

3.

What do you think the government would do to increase the number of AEOs in your

country?

4.

What other comments and/or concerns would your company like to make that have not

been previously addressed in this survey? Any additional information would be extremely

helpful.

End of interview questions