58
Considering the fact that AEO programs are voluntary, partnership between the Customs
Authority and private sector is unavoidable. The results of the survey in terms of the variable
partnership initiatives point to a 77 percent convergence among OIC AEO programs (Figure
3.18).
Figure 3.18. Partnership initiatives
Source: Authors’ compilation using survey data.
Figure 3.19. Benefits of AEOs
Source: Authors’ compilation using survey data.
100%
100%
100%
75%
75%
13%
0% 20% 40% 60% 80% 100%
Formal or Informal Consultation with Industry and
Stakeholders on AEO Program Design
Formal or Informal Consultation with Industry and
Stakeholders on AEO Program Implementation
Promotion of AEO program by Customs
Applicant/AEO assigned an Account Manager
Dedicated AEO Enquiry Phone Number/Email
Survey of Trader Satisfaction
75%
75%
100%
100%
75%
100%
63%
0% 20% 40% 60% 80% 100%
Different Benefits for Different Types of Operators
Mutual Recognition of AEO Status by Other Customs
Lead Time and Predictability
Simplified Data Requirements and Data Submission
Access to Customs Specialists/Specialized Assistance
for AEOs
Measures to Expedite Cargo Release, Reduce Transit
Time, and Lower Storage Costs
AEO Program Logo Exists