Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
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5.4 Summary – Lesson Learned from Turkey, Senegal and Albanian Customs
The following section is presenting the three OIC MS that were chosen as case studies.
Legal, strategic and other mechanism supporting CRM system
Turkey
 TCA CRM Strategy is closely linked with the overall TCA Strategy, focusing on more
effective tax collection and selective but more effective customs control based on CRM.
 TCA is continuously improving its legal, technical and administrative infrastructure
aiming for better service to the trade community, uniform implementation of customs
legislation.
 The AEO concept was implemented in 2013, there are 225 AEO certificates issued to
traders for import and export procedures.
Senegal
 There is a no clear differences between the objectives stipulated in the LE strategy and
the CRM strategy. The CRM is used for both, control and facilitation purposes. The
Senegalese Customs developed a three-year strategic plan for the CRM but it does not
have a regulatory character.
 The Privileged Partner Program (PPP) was established in 2011. The Senegalese
Customs with support from USAID will transform the PPP programme in AEO. In total,
there are 11 PPP holders.
Albania
 ACA has adopted the Administrative Instructions, Implementing Regulations, and
Standard Operational Procedures statutory instruments that cover the CRM.
 The Albanian Customs Administration has implemented the AEO status according to
WCO standards, and for that purpose, a Common Recognition Agreement has been
signed with the CEFTA MS in compliance with EU legislation. Up to date, no trader has
applied for AEO status.
Organization and management
Turkey
 The TCA CRM Directorate is organized in a decentralized manner, meaning that the risk
analysis activities are delegated to each region that allows the risk assessment process
to be performed on the local and regional level.
Senegal
 The Senegalese Customs CRM is organised in a centralised manner, constitute in a two
dedicated structures, the CRM and the Intelligence Department. The IT department is
providing continuous support to the CRM and the Intelligence Department.
Albania
 The Risk Analysis and Monitoring Directorate (RAMD) is organized in a centralized
manner, and risk management tasks are carried out in a centralized manner. The RAMD
consist of the two units, the Risk Analysis, and the Monitoring Unit.