Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
137
6 Conclusion and Recommendations
This chapter provides a summary of the findings from the cross-country assessment showing
the different level of implementation of CRM in OIC Member Countries. A comparative analysis
of findings – outcome from the OIC Survey, OIC, and non-OIC countries cases, global trends and
the best practices provide the basis for recommendations including technical cooperation and
peer learning. The focus on recommendations is on introducing the new tools and IT systems –
Integrated Risk Management, Data Warehouse, Business Intelligence and data mining that can
assist in advanced CRM. It furthermore looks into challenges faced by CRM to ensure
implementation progress, sustainability and a significant and continued trade facilitation
impact, and presents CRM policy options for overcoming these challenges. Implementation of
CRM requires a long-term commitment from customs administrations and continuous
cooperation with other national and international agencies and organizations. This process
should not be understood as a project that will be implemented and finished. It requires
continuous improvement and alignment with many law enforcement challenges on the one
hand, and with TF on the other.
6.1 Challenges
The challenges laid ahead of OIC Member States are shown i
Table 38: OIC Member States’ CRM Challenges
Dimension Challenges
Legal aspects and
strategy/policy support to the
CRM
Ensuring legal and strategic
support to the CRM
 CAs need to ensure that their Customs Codes and
Implementing Regulations allow customs control to be
based on risk analysis, use of pre-arrival information
and the concept of simplified procedures;
 Needs of strategic support of CRMwith overall customs
strategy and specific Law Enforcement and CRM
Strategy that will ensure focusing on safety and
security instead only on revenue collection;
 Action plans related to strategies will need to be more
specific with all necessary elements that will enable
efficient implementation of the strategies;
 Establishment of legal basis for exchange of security-
related information of high-risk consignments;
 The legal basis for customs and trade partnership
programmes for Authorized Economic Operators.
Organisation and management
The position of the CRM within
the CA and managerial aspects
 Proper positioning of CRM within the organization to
ensure quick and efficient decision-making process;