Single Window Systems

In the OIC Member States

2.4.1

Evolution of the Single Window

The Czech Republic Single Window (CZSW) was initiated in December 2011 following the EU

decision on a paperless environment for customs and trade

. It was developed in phases,

starting with a comparative analysis of the European and Czech Legislation, and alignment

adaptation of business processes to the EU community level. The IT development started on a

modular basis in 2012, and the CZSW become fully operational in January 2015.

The objectives of the CZSW are



improvement of customs services;



reducing the cost and time of customs clearance;



enhance the services to the traders;



increase agency cooperation in the security of the supply chain;



improved coordination of border procedures; and



supervision, online checking of certificates of inspection and quarantine, to facilitate

mutual recognition of AEO (Authorized Economic Operators).

2.4.2

Organizational Aspects

The CZSW is embedded in the Czech Republic Customs Service. The Directorate General for

Customs is the Single Window operator and system owner.

Financial Model

The EU provided the initial funds for the development of the CZSW, and the second and third

phases to integrate the CZSW into the Czech Republic Customs system are funded by the Czech

Government. The use of the CZSW is free of charge.

There are seven front service providers licensed by the Customs services to operate portals

through which user can access the services. The front-end providers are validating the data

(semantic validation, date and rules validation) and charge a user fee based per declaration,

item or permit / certificate basis.

Human Resources

In total 5,400 persons are currently working for the Czech customs service. Around 830 work

on customs clearance, and eight permanent staff on the CZSW. Three are responsible for the

maintenance of the CZSW IT system. The development and upgrade of the CZSW system and

the customs declaration processing system (CDPS) is fully outsourced.

Decision No 70/2008/EC of the European Parliament and of the Council