Single Window Systems
In the OIC Member States
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Telecoms) 15%29. The PPP contract duration is 10 years and the current contract expires in
201730.
A dedicated committee representing all shareholders and working groups from various
governmental agencies with participation from the private sector is ensuring the political and
strategic governance and oversight.
Financial Model
The initial funding for TradeNet in 1998, 10 million S$, was provided by the Singaporean
Government. The operating costs, continuous upgrade, investment in the IT infrastructure and
maintenance of the TradeNet/TradeExchange systems is recovered from the flat fee charged
per declaration (2.8 S$). In addition to this flat fee CrimsonLogic charges a one-time
registration fees, monthly account ID fees, and monthly user ID fees.
The Singapore Government is providing a one-time and an annual recurring payment for the
services of TradeXchange, which is not yet financially sustainable.
Human Resources
Approximately 500 persons are currently working for CrimsonLogic, out of which 50 people
work on the maintenance of the TradeNet/ TradeXchange IT systems31. They come from
different academic background and experiences, including enterprise architects, database and
software developers etc. and CrimsonLogic internal resources, management and
administration, also support the Single Window solutions.
2.2.3 Strategic Orientation
The Single Window strategy is a comprehensive cross-government strategy that focuses on
direct automation and digitalization of all trade related regulatory, transport business
processes. The Singapore Single Window is also engaged in different cross-border data
exchange initiatives and offers selected additional Business-to-Business (B2B) services.
Future and Planned TradeNet Integration
The new national trade facilitation platform, tendered in 2016, will integrate the previously
separate systems of e-Customs, TradeNet, and TradeXchange. It is scheduled to become
operational in 2017. The new platform will be based on latest IT technologies and will enable
rule-based automated approval (decision making and declarations). The integration of the
business processes will be based on a Service-Oriented Architecture (SOA) in which the
29Jonathan Koh, Towards a Single Window Trading Environment: Singapore’s TradeNet®(Crimson Logic) under
accessed January 2017).
30 In 2016, the Singaporean Government awarded a contract to build a new Trade Portal to another company.
31 CrimsonLogic implements numerous other projects worldwide and staff is assigned to all these projects