Single Window Systems
In the OIC Member States
104
re-used. Re-use can reach up to 80 % but is more likely to be at maximum 20% in most
organisations.71
2. Multiply Number of Solution Providers
Allow multiple independent providers of solutions to supply hardware, services and software
components that can be integrated in the SW Architecture, seamlessly on a platform of choice.
This approach supports incremental transformation through a step-by-step introduction of
components that may originate from various end-users IT systems. Transforming the
functionality into the service components must be driven by proper business process analysis.
3. Prioritise Interoperability of IT Architecture
Interoperability is the only way to resolve system-to-system connectivity. There needs to be a
drive for continuous improvement of interoperability between the SW and the IT systems of the
other users. SW system must be flexible and adoptable to provide full interconnectivity and
interoperability with the stakeholders’ IT systems.
The SW stakeholders (agencies, customs, port etc.) must have absolute autonomy to select the
architecture (where possible) for their IT solutions, and to develop it, without being dependent
on the SW architecture system. Using Service Oriented Architecture pattern is one option to
overcome interoperability challenges.
4. Internationally Recognised Security Standards
The security should be focusing on authenticity, integrity, confidentiality, non-repudiation of
origin according to internationally recognised standards, such as ISO/IEC 27005:2011
Information security risk management.
Table 26: IT Infrastructure - Challenges and Options
Challenges
1. Lack of Backup and Business Continuity
There is insufficient awareness of the crucial importance of backup and business continuity.
Only few SW’s have adopted the high availability concept that includes business continuity and
disaster recovery plans, procedures and backup site. Lack of funds is a major obstacle for the
implementation of backup site.
Why does it matter?
Lack of backup and business continuity highly exposes SW to risks of ensuring availability and
system continuity and disaster recovery72. There may be a low probability of an incident, but
71