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Muslim Friendly Tourism:

Regulating Accommodation Establishments

In the OIC Member Countries

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If none of the currently available standards is suitable for a country’s unique requirements, it

is recommended to follow certain steps to establish an MFT standard. These steps, which are

outlined in the figure below, are based on findings from the case studies, interviews, and

research on existing standards.

Figure 22: Steps for Setting up a Standard

Source: DinarStandard

As indicated in the chart above, it is recommended to follow the following steps to develop an

MFT standard:

Appoint authority responsible for national or regional standard

MFT standards are typically developed by the national standard setting body, such

as Standards Malaysia and the Turkish Standards Institution (TSE); or by the

tourism ministry, as in the case of the MFT standard being developed by the

Ministry of Culture and Tourism of Turkey; or by Islamic authorities in the non-OIC

countries, as is the case in Croatia. Whereas many mainstream accommodation

standards are developed by industry associations. Under all conditions, a

responsible body, which is well connected with both the government and the

stakeholders, has to be granted the authority to produce the standard.

Establish a committee with all stakeholders represented

A core committee responsible for developing the standard needs to be established.

It should consist of stakeholders from the tourism ministry, the standard setting

Promote standard

Issue Standard

Train auditors/inspectors

Develop draft standard, share with wider group of stakeholders for commentary

Conduct in-depth interviews and surveys with the accommodation sector, consumers,

certifiers and other stakeholders

Review existing standards

Establish a committee with all stakeholders represented

Appoint authority responsible for national/regional standard