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Destination Development and

Institutionalization Strategies

In the OIC Member Countries

104

Destination NSWreleases annual reports that can be used as an example for DMOs on how to set clear

key performance indicators andmetrics to ensure they remain on target and increase their efficiency.

DMOs support to businesses in marketing and product development can enhance product offerings

in their destinations. For example, Destination NSW’s marketing for art and entertainment in New

South Wales is a major contributor to the destination’s success.

DMO partnership with various tourism industry players, such as airlines and tour operators, is

instrumental in promoting the destination.

Having both members from government bodies and private industry players at the helm of

destination management organizations helps in ensuring efficiency and guarantees high level of

support for the tourism industry leading to enhanced abilities in terms of product development and

funding.