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Muslim Friendly Tourism:

Developing and Marketing MFT Products and Services

In the OIC Member Countries

92

4.6

Spain

1.

Type/Focus area for case study

Field case study/Marketing and MFT.

2.

Reasoning behind focus area choice

Spain, and especially the south of Spain, Andalucía, is making great efforts to attract Muslim

travelers. Given the lack of national government policies and strategies that identify MFT as a

key market for the tourism industry, this effort is driven by SME’s, and, in some cases, in

partnerships with local authorities. The lack of national strategies and help to promote Spain

as a Muslim-friendly destination is forcing these SME’s to be very creative in their business

models and in the way they overcome challenges, working out problems from the simple to

the complex and working with what is available for them.

3.

Background

Table 8: Spain – Tourism Figures

2014

2015

2016

2017

2018

2019

2020

CAGR

Total Inbound Tourist

Arrivals (Mil)

65

66.43

67.89

69.39

70.91

72.47

74.07

2.20%

Total Inbound

Expenditure ($ Bil)

65.2

66.63

68.10

69.60

71.13

72.69

74.29

2.20%

Total Outbound

Expenditure ($ Bil)

17.97

19.65

21.50

23.51

25.71

28.12

30.76

9.37%

Muslim Tourist

Arrivals (Mil)

1.46

1.49

1.52

1.56

1.59

1.63

1.66

2.20%

Source: UNWTO; DinarStandard synthesis and analysis; Government Statistics.

Spain’s Muslim tourist arrivals have been estimated to grow the slowest among case study

countries analyzed by 2.2 percent CAGR from 1.5 million arrivals in 2015 to 1.7 million

arrivals in 2020. The CAGR mirrors total inbound tourist arrivals and total inbound

expenditure, which is estimated to grow from 66.4 million arrivals spending $66.6 billion in

2015 to nearly 74 million arrivals spending $74 billion in 2020.

Despite a relative success, the number of Muslim travelers, although increasing, is relatively

small, only 2.8 million out of more than 68 million tourists that arrived to Spain in 2014 were

Muslims, i.e. they came from a Muslim majority country.

230

Spain has also descended from the

9th position in the MGTI in 2015 to the 11th in the MGTI 2016 as a non-OIC MFT

destination.

231

230

Europapress. "España Recibió 2,6 Millones De Turistas Musulmanes En 2014." 15 Mar. 2015. Web. 9 Apr. 2016.

231

CrescentRating. "Global Muslim Travel Index." Web. 09 Apr. 2106.