Muslim Friendly Tourism:
Developing and Marketing MFT Products and Services
In the OIC Member Countries
98
access to these services. Catering for Halal services is still a challenge in Spain, and therefore
the price increase is justified.
Muslim travelers are generally more price conscious than other segments. When visiting
Spain Southeast Asians are more frugal because they have traveled further, which increases
the cost of their flights, their exchange rates are not usually very strong, and most are middle
class or retired people with limited budgets. While Middle Eastern Muslim travelers are not
the ones who question prices, but their local agencies do. Western Muslim travelers are more
accustomed with arranging their own trips in Europe making savings that way.
In most cases, it is not the country of origin that determines whether tourists are price
sensitive, but their economic background.
8.
Challenges
The main challenges brought up during the interviews have been the lack of
knowledge and information about the general tourism industry in Spain for MFT, and
a lack of Halal or Muslim-friendly infrastructure, especially regarding food and
accommodation, and, as a minor one, a political or ideological opposition.
Regarding the lack of information, the main problem is a lack of vision on the side of
many business owners. The demand is there, but it requires investment to fill it. If this
is not done, then the demand will not increase; and this creates a vicious circle.
Convincing Chambers of Commerce and national organizations to promote Spain as a
tourism destination and take an official stand to back the MFT industry in Spain.
259
There is a general lack of Halal infrastructure for both, local and foreign Muslims in
Spain.
260
MFT products and services are tailored and targeted to Muslim travelers and those
involved do not feel the need to develop products that are compatible with Muslims
and non-Muslims.
Currently specializing in MFT is more important than catering for both MFT and
conventional travel, because the latter has a much wider scope. Nevertheless, the
general consensus amongst service providers is that there should not be a problem
with non-Muslims joining products and services tailored for Muslims, so long they are
conscious about it.
The general rising of Islamophobia sentiments in the West is also a growing
challenge.
261
Although not for business owners, which when they are shown the
potential economic benefit put them aside.
262
259
Mariam Isabel Romero, Interview, Cordoba, 2016
260
Ibrahim Hernandez, Interview, Sevilla, 2016
261
Ibid
262
Mariam Isabel Romero, Interview, Cordoba, 2016