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Muslim Friendly Tourism (MFT):

Understanding the Supply and Demand Sides

In the OIC Member Countries

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Announcement by Orlando Airport last month to build multi-faith prayer room with

facilities for Muslims

Taipei, Taoyuan International Airport - Taiwan's largest airport – offers two a

designated prayer area for Muslims available at the transit area and are accessible 24

hours. Halal-certified restaurants and outlets are also available.

Taipei railway station opened a prayer room this year

Manager at Fukuoka Airport

The airport views Halal food, is that they have a restaurant serving non-pork/no alcohol menu.

However, if they do see enough demand, the airport would consider having one of their own

restaurants made more “Muslim-friendly” by learning from such restaurants at other airports in

Japan. They will welcome any collaboration with the authorities in terms of conducting seminars

and training to better understand this market segment.

2.4.2 Transport Services

Transport services that were looked into include Airlines, Trains, and Highways. As for

Airlines, the requirement from Muslim travelers is on Halal food, prayer information, services

during Ramadhan and the issue of seating next to passengers consuming alcohol. Airlines have

been providing “Muslim Meals” under the meal code “MOML”. However, there is concern

among Muslim travelers that the definition of MOML does not adequately define “Halal food”.

Following are definitions of MOML from some Airline websites:

Cathay Pacific:

MOML – Moslem Meal* - Containing no pork and pig by-products, gelatine, non-

white fish meat from species without scales or fins, alcohol and flavouring extracts with alcohol.

* All meals on flights to and from Indonesia, Malaysia, Maldives, Middle East and Pakistan are

prepared according to the Halal method.

Singapore Airlines:

No alcohol, pork, pig by-products, ham or bacon is used in the preparation of

this meal. Its preparation and cooking style may vary.

The above does not clearly capture the requirement for food to be Halal, as does for example

the definition for Kosher food.

Cathay Pacific:

KSML - Kosher Meal - Prepared according to Jewish dietary law and purchased

from reputable manufacturers.

Some OIC based full service airlines like Qatar Airways, Emirates, Etihad Airways, Turkish

Airlines, etc., do state “All meals served are Halal”

Etihad Airways:

All meals we serve are Halal, prepared in strict compliance to halal

requirements. There is no need to specifically request this as all our meals are suitable for

Muslims

.

Turkish Airlines:

All meals served on Turkish Airlines flights are included in the category of

Moslem Meal (MOML) and are in accord with Islamic religious beliefs.

Recent developments in this area include increasing number of Airline caterers getting Halal

certification for their kitchens.