Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
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 The short term plan os Albanian Customs is to merge the CRM and Intelligence
departments. The new department will be staffed with 44 customs officers.
Risk Management Cycle
Turkey
 TCA is using an integrated customs data warehouse (GUVAS) that supports CRM in
identification of the risks on the pre-arrival summary declarations, detailed declarations,
NCTS declarations, TIR/transit tracking program and land border gates program. The Bilge
CDPS data is also integrated in the DW for managing the information related to feedback
from the control, case management, irregularities and seizures.
 The TCA CRM is covering the full CRM cycle and is intelligence-led. The CRM process of
profiling and targeting is fully automated. A small number of customs declarations are
based on random selection only in the case when the customs declaration is not targeted
with the specific risk profile.
Senegal
 An Inter-Services Committee is coordinating the CRM Department and analyzes risks to
customs operations. The analysis is based on statistics, operational experience, information
received from various sources, instructions from the authority, etc. The main objective
stipulated in the CRM strategy is to decrease all types of controls in the red channel by 15%.
There is a two parallel CRM systems – SIAR and TAME that are used for risk analysis,
targeting and risk guidance.
Albania
 The CRM Department is responsible for the identification, analysis, preparation, and
prioritization of the risk profiles. AW selectivity module has limited technical facilities to
identify and target the high-risk goods which comprise applying profiles on the central and
local level.
 ACA is part of the SEED project and exchange data in real time with neighboring countries
(Macedonia, Serbia and Monte Negro).
Monitor and Review
Turkey
 TCA CRM Directorate is continuously monitoring the performances related to the feedback
from the controls and noncompliance. The RA Department conducts an assessment of the
risk profiles at every six months.
Senegal
 Senegalese Customs is using the quantitative measurements - number of declarations per
channel and feedback from control/inspection as performance indicators of ratios per
channel and measuring the effectiveness of the CRM via the ratio of controls number and
the results obtained. For the customs offices that are not connected to the TAME system,
the paper remains as the only means of transmission of the inspection results.
 Senegalese Customs has developed an National Information and Documentation System
(FNID), a database for management of information related to drugs, litigation, vessels and
currency declarations.