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HRM

Human resource management

HS

Harmonized System

IBM

Integrated Border Management

ICRM

Integrated Customs Risk Management System

ICS

Import Control System

ICT

Information and Communications Technology

INDIRA

Intercambio de Información de los Registros Aduaneros

ISO

International Organization for Standardization

IT

Information Technology

IU

Intelligence Unit

KC

Kosovo Customs

KPA

Key Performance Area

KPI

Key Performance Indicator

LE

Law Enforcement

LE IT System

Law Enforcement Information Technology System

LIO

local intelligence officer

MAA

Mutual Aid Agreement

MODSEL

Selectivity Module of the ASYCUDA

MoU

Memorandum of Understanding

nCEN

National Customs Enforcement Network

NCP

RILO National Contact Point

NCTS

New Computerized Transit System

OECD

Organization for Economic Co-operation and Development

OGA

Other Government Agencies

OIC

Organization of Islamic Cooperation

PAIS

Pre Arrival Information System

PCA

Post Clearance Audit

PCS

Port Community Systems

PESTLE

Political Economic Social Technical Legal Environmental

PI

Performance Indicator

RAU

Risk Analysis Unit

RDBMS

Relational Database Management System

RI

Risk Indicator

RILO

Regional Intelligence Liaison Office

RKC

WCO Revised Kyoto Convention

RMC

Risk Management Commission

RP

Risk Profile

RSS

Really Simple Syndication

SAD

Single Administrative Document

SECI

South-East Europe Cooperation Initiative

SEED

Systematic Electronic Exchange of Data

SELEC

Southeast European Law Enforcement Center

SEMS

South-East European Messaging System

SME

Small and medium-sized enterprises

SMS

Short Message Service

SOA

Service-Oriented Architecture

SOP

Standard Operating Procedure