Single Window Systems

In the OIC Member States

submitted, the exchange layer is distributing data to end users according to taxonomy rules and

engine integrated in an enterprise service bus.

Electronic Signature

The SW authentication services are based on user credentials (user name and password). An

additional layer of security is provided with usage of digital signature.

The legal framework for electronic signature is in place. The law

is allowing for the electronic

exchange of legal information and the usage of digital signature.

4.4.

Case Study Findings

All three OIC Member States have an operational Single Window for Trade, but each has Single

Window has different characteristics and challenges.

4.4.1.

Characteristics of the Single Windows

In Cameroon, the Kyrgyz Republic, and Morocco the Single Windows are web-based platforms

that connect traders and intermediaries, such as shipping agents and transport companies, with

government authorities and service providers for the accomplishment of import/export and

transport related formalities.

The electronic Single Windows became operational in Cameroon in 2007, in Morocco in 2011

and in the Kyrgyz Republic 2014. The development period was seven years in Cameroon, three

years in Morocco and five years in the Kyrgyz Republic. Since their operational launch the

Cameroon and Morocco Single Window have scaled their services and users. In 2011, the

PortNet was rolled out to all nine ports in Morocco and additional business processes were

integrated, such as the import license procedure. The e-GUCE also added new services such as

e-payment and increased the number of agencies and procedures that are integrated in the

Single Window.

All three countries launched a complete re-design of their Single Window IT and business

architecture in the past two years and the second generation Single Windows should become

operational in 2017.

In terms of procedures and agencies that are integrated in the Single Windows, each Single

Window has a different focus. The Single Window in the Kyrgyz Republic focuses on import and

export licenses, authorities and certificates. Traders and their representatives can apply for

these documents and submit documents through the Single Window. The Cameroon Single

Window has a similar focus on goods import and export documents but was initially limited to

the importation of cars before being extended to all products. The Moroccan Single Window

Law No. 53-05 from 30

of November 2007.