Single Window Systems
In the OIC Member States
83
Table 19: Morocco PortNet Single Window Services
Inventory of Business Processes / Services
Request for Export and Import Licenses, Certificates and exemptions
Submission of documents for Customs clearance and notification of release
Shipment and Vessel arrival planning and notification
Ship movement information
Submission of manifest
Creation and exchange of delivery order
Cargo tracking in the port
Organisation of Joint inspection of consignment
Payment of Customs Fees and Charges
Source: Authors
The Government gradually phases out paper based procedures and the use of PortNet for most
of the procedures is now de facto mandatory. In November 2016, 100% of the Dangerous and
Specialised goods Declarations, 91% of all ship manifests are submitted through Portnet, and
100% of Arrival Notice were exchanged between Shipping agent and importer 69 through
PortNet.
User Coverage
PortNet is providing services to more than 25,000 users, including more than 20,100 importers
and exporters, 830 freight forwarders, 137 shipping agents, 10 Port operators, 16 banks (and
15 exchange offices approved by the Foreign Exchange Bureau) and 10 ministries and agencies:
 ANP: National Ports Agency;
 OC: Exchange office;
 CNCE: National Council of Foreign Trade;
 ADII: Administration of Customs and Indirect Taxes;
 ONSSA: National Health Security Office of Food Products;
 Ministry of Industry, Trade, Investment and the Digital Economy;
 Ministry of Foreign Trade;
 Ministry of Agriculture and Maritime Fishing;
 Ministry of Health;
 Ministry of Energy, Mines, Water and Environment.
69 PortNet, Tableau de Bord, November 2016 unde
(Accessed January 2017).