Single Window Systems
In the OIC Member States
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Table 9: United Nations Regional Commissions Survey Results 2015
Status OIC Member States
Fully Implemented (5) Indonesia, Malaysia, Azerbaijan, Bahrain, Qatar
Partially implemented (8) UAE, Turkey, Sudan, Senegal, Mozambique, Kyrgyz Republic, Jordan,
Cameroon,
Pilot stage (11) Tajikistan, Brunei Darussalam, Uganda, Togo, Niger, Nigeria, Morocco,
Djibouti, Cote d’Ivoire, Burkina Faso, Benin
Not implemented (16) Yemen, Uzbekistan, Suriname, Palestine, Pakistan, Mali, Maldives, Libya,
Lebanon, Kazakhstan, Iraq, Gambia, Egypt, Comoros, Bangladesh, Afghanistan
Source: Joint UNRCS Paperless Trade and Trade Facilitation Implementation survey data
global)
The survey further noted, that in the OIC Member States, Single Window implementation lacks
behind digital customs clearance: 85% of OIC Member States have an automated Customs
system; 83% allow for the electronic submission of the Customs declaration.
The survey also noted that only few Member States engage in cross-border paperless data
exchange: Only nine OIC Member States participate in a cross-border exchange of data, three
OIC Member States exchange the Certificate of Origin (CoO) and two the Sanitary and
Phytosanitary (SPS) certificate.
The findings of the UNRCS survey are in line with this study’s findings. Differences in countries’
implementation status can be explained by i) the additional 2 year’s time that allowed many
countries to launch their operational Single Window in the meantime; and ii) a broader
definition of a Single Window which led to a high number of reported partial Single Windows in
the UNRC surveys compared to this study.
3.2. Assessment Approach
This study uses a multi-dimensional assessment framework and information collected through
three data collection methods.
3.2.1. Assessment Framework
The Single Window efforts in the OIC Member States are compared on five dimensions:
implementation level, regulatory coverage, business processes, organizational aspects, and
technical technology aspects. This allows a description and comparison of the Single Window
efforts at a detailed but still comparative level below presents the five dimensions of
the assessment framework in more detail.