Retail Payment Systems
In the OIC Member Countries
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1. INTRODUCTION
A sound and stable macroeconomic and financial system is a prerequisite for enhancing the
visibility of financial markets and building institutional capacity for financial systems. The
existence of a wide range of payment instruments is essential to support customers’ needs in a
market economy. A less than optimal use of payment instruments may ultimately have
negative impacts on economic development and growth by for example distorting markets,
raising transaction costs, or discouraging trade. Moreover, the safe and efficient use of money
as a medium of exchange in retail transactions is particularly important for the stability of the
currency and a foundation of the trust people have in it.
Since the first decade of the twenty-first century, many innovations in retail payments have
been launched. This has influenced the way consumers choose to pay and shapes payment
processes. Innovations in retail payments not only decrease operating costs and processing
times, they also increase social welfare. However, these innovations have raised several issues
regarding the stability, robustness, as well as effectiveness of the retail payment systems.
1.1 Retail Payment Systems in the OIC Member States
Retail and bank payment systems have become a focus of concern along with other aspects of
financial services, all the more so after the recent financial crises (CGAP, 2008) and the
coincident proliferation of digital payment systems. Central banks, ministries responsible for
monetary stability, large and small businesses all have expressed anxieties about how it is best
possible to monitor, enforce and control the proliferation of payment systems and to ensure
that they are beneficial to the national economy and consistent with national law. Numerous
retail payment services are being introduced, including access to electronic payments and
internet banking, and yet many of these efforts fail.
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The OIC Member States are expected to continue expanding their economy supported by
technological change and growth momentum among the major economies. A significant
contributors to the broader stability and effectiveness of financial systems are retail payment
systems, particularly in ensuring consumer confidence and contributing to the functioning of
commerce (CPMI, 2014). The safe and efficient functioning of retail payment system is
undoubtedly becoming a core concern of most central banks. However, most retail payment
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For example, most, if not all, of the dozens of mobile payment services available in EU countries and listed in the Electronic
Payment Systems Observatory (ePSO) database in 2002 now have been discontinued (Carat, 2002). In other study, Dahlberg
et al. (2008) questioned why some initiatives such as Visa Electron and Paypal were highly successful while most mobile
payment initiatives were remained stagnant.