Improving the Role of Eximbanks/ECAs in the OIC Member States
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clients and itself against certain risks. Through its partnership with Garant, a European company
providing coverage against credit and political risk globally for trade and investment, it also
provides export credit and political risk to investment projects while benefiting from exchanges
of commercial information and technical support from Garant.
The Malaysian example offers some significant lessons to be learned:
1. Have a defined mandate, design niche products and invest in staff: While MEXIM
may be serving a wide range of clients in various sectors, its mandate is very much
limited to support export-oriented business in Malaysia as well as Malaysian-owned
offshore businesses and projects. It has successfully developed a suite of products and
services that are appropriate for the local and global market, and invests in staff skills
development to ensure a malleable and creative workforce exists to services its current
and future clients.
2. Establish a Client Charter: MEXIM’s Client Charter is designed to help the Bank monitor
and improve its interactions with existing and prospective clients through the use of
queries. The Bank also promotes transparency by making information on its business
processes publicly available.
3. Form smart partnerships: MEXIM has been effective in partnering with local and global
entities in all aspects of its business. This includes partnerships aimed at expanding its
clientele, partnerships that are product-oriented and focus on the introduction or
improvement of its offerings, as well as partnerships that are focused on provision and
receipt of technical support.
5.2.3. Turkey
ECA with government back-stop
Türk Eximbank is a fully state-owned bank acting as the Turkish government’s major export
incentive vehicle in Turkey’s sustainable export strategy. As Turkey’s official ECA, Türk
Eximbank has been mandated to support foreign trade and Turkish contractors/investors
operating overseas through various credit, guarantee and insurance programs similar to export
credit agencies of developed countries.
Türk Eximbank is one of the oldest ECAs within the OIC member countries and a leading
example. It operates in line with the best practices of OECD ECAs, following the OECD Consensus
on Officially Supported Export Credits as an observer.
However, Türk Eximbank stands out amongst its peers in a number of ways:
 It is one of the few ECAs in the world which engages in direct lending activities funded by
an in-house treasury operation which is active in the international and domestic capital
markets
 It is one of the relatively few ECAs in the world that offers lending, as well as insurance
and guarantee schemes “under one roof” within the same institution