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Muslim Friendly Tourism:

Developing and Marketing MFT Products and Services

In the OIC Member Countries

112

Muslim-Friendly Airports

Turkey has 57 civil airports, 17 of them are international ones. All airports and shopping

centers have mosques and ablution facilities for travelers. Fully Halal certified food sections

(both food and operations) are not in service in airports and shopping centers yet. But some

of the food chains operating inside airports use Halal certified products. For example, Burger

King and McDonalds announced that all their meat products have Halal certificates from the

supplier. Their meat supplier is Pınar Meat Company and their chicken supplier is Banvit

Company which both have Halal certification from Turkish Standards Institute (TSE).

298

299

Muslim-Friendly Transportation Facilities

Most of the middle and large size petrol stations and stopovers have a masjid and ablution

facilities along highways and intercity roads in Turkey. Most of the intercity bus corporations

arrange break times in accordance with prayer times. Public sea buses and ferries (operated

by government or private sector) have a masjid and ablution facilities.

Muslim-friendly Online Booking Websites

Muslim-friendly filtering options have been seen for a while on worldwide online booking

websites.

300

Online filtering tools are newly developed for Muslim hotel booking websites that

allow customers to choose one or more MFT products and services from conventional

hotels.

301

More than 15 different websites are marketing Muslim-friendly hotels (classifying

resorts, beach hotels, thermals, etc.) and their up to date prices, and accept online and offline

reservations for those hotels.

Halalinn.com

was founded by Atlas Group in 2014, and is based in Konya. Halalinn has the

message “Muslim-friendly booking” to target both Muslim hotels and conventional hotels that

are accepting to serve at least one of the MFT products or services. This new online booking

reservation website allows filtering and customization of Muslim tourism products and

services based on Muslim customer needs, incorporating even conventional hotels in addition

to Muslim hotels. Currently,

Halalinn.com

has more than 700 hotels on its database across

Turkey. Up until May 5

th

2016, the Halalinn sales marketing team had contacted more than

700 hotel across Turkey asking if they would provide Muslim-friendly tourism products and

services upon online requests from the customers. For any hotel, removing alcohol from

rooms and placing a Quran and prayer rug into the rooms are the minimum requirements to

be accepted for listing on

Halalinn.com.

302

HalalBooking.com

also offers Halal-related filters for hotels and resorts. In addition to filters

on general features such as star-rating, and review score, the platforms provides filters on

Halal food availability, no alcohol policy and ladies-only facilities. The website lists close to

200 resorts, hotels and villas, most of which are based in Turkey.

29

8 "Food Safety and Halal Certificates." M

eat

. McDonald's Turkey, 2016. Web.

29

9 "Halal Meat Certificates." M

eat

. Burger King Turkey, 2016. Web.

30

0 "No Alcohol Option in Minibar of Hotel Room." H

otel Reservation Pages

.

Booking.com,

2016. Web...

30

1 "Muslim Friendly Booking." F

ind Hotels

.

Halalinn.com

, 2016. Web. Note:

Halalinn.com

provides online halal filtering

option from 600 hotels, including traditional hotels who are accepted to serve at least the Halal kit of Halalinn (which

consists from Qibla direction signer and the Qur’an Karim).

302

From the email and phone interview with Mrs. Zerrin Aydın Pekacar, Contract Manager of

Halalinn.com,

April 2016.