Improving Customs Transit Systems
In the Islamic Countries
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5.1.11 Performance measurement
5.1.11.1
CTR Time Release Study
International Legal Convention - WTO TFA Article 7
WCO has developed a unique strategic tool, known as the Time Release Study (TRS), with which
Customs and other government agencies, along with private sector stakeholders, can measure
in a periodic manner the efficiency and effectiveness of the entire cross-border flow process
related to imports, exports and transit movements of goods. Key principles and processes on
conducting TRS in the context of international transit (especially its use in specific trade
corridors for the movement/transit of consignments). There are also suggestions and examples
for carrying out a Joint TRS at common border points involving neighboring countries.
Collaborating on the TRS with neighboring countries sharing borders, as well as others within a
Customs/Economic Union or otherwise, in order to identify bottlenecks at common border
crossings or in a supply chain from export to import (including transit), and to take necessary
coordinated corrective measures and implement solutions
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.
5.1.11.2
Development of performance indicators
International Legal Convention - WTO TFA Article 7
By defining performance measures – Key Performance Indicators (KPI), Customs can identify
the improvements needed to provide better quality service such as the controls of goods in
transit, calculation of customs value and risk management.
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