Enhancing Public Availability of Customs Information
In the Islamic Countries
119
Pillar Question Score
Appeal Procedures
Average percent of appeals introduced by Customs or other border agencies
that is resolved in favor of traders
Appeal Procedures
Average percent of appeals introduced by traders that is resolved in favor of
Customs or other border agencies
Appeal Procedures Average number of administrative appeals per year
Appeal Procedures Average number of judicial appeals per year
Appeal Procedures Existence of time limit for deciding judicial appeals 0
Appeal Procedures Time limit for deciding judicial appeals 0
Appeal Procedures Efficiency of legal framework in challenging regulations 2
Appeal Procedures Judicial independence 1
Source: OECD TFIs.
Table 10: Morocco.
Pillar Question Score
Information Availability Establishment of a national customs website 2
Information Availability Possibility to provide online feedback to Customs 2
Information Availability Publication of rate of duties 1
Information Availability Establishment of enquiry points 2
Information Availability Adjustment of enquiry points’ operating hours to commercial needs 2
Information Availability Timeliness of enquiry points 0
Information Availability Information on import and export procedures 1
Information Availability Required documentation easily accessible for downloading 2
Information Availability Information about procedures published in advance of entry into force 1
Information Availability Average time between publication end entry into force
Information Availability
Publication of agreements with any country or countries relating to the above
issues
1
Information Availability Publication of information on procedural rules for appeal 1
Information Availability Publication of decisions and examples of Customs classification 2
Information Availability Publication of necessary information on advance rulings 0
Information Availability Penalty provisions for breaches of import and export formalities published 2
Information Availability Applicable legislation published on Internet 1
Information Availability Publication of judicial decisions on Customs matters 0
Information Availability Dedicated interactive page for professional users/companies 2
Information Availability User manuals available online 2
Information Availability
Quality/User friendliness of the research/help function of the Customs
website
2
Information Availability Transparency of government policymaking 2
Involvement of Trade
Community
Public consultations between traders and other interested parties and
government
1
Involvement of Trade
Community
General notice-and-comment framework procedures in place, applicable to
trade and border issues
2