Enhancing Public Availability of Customs Information
In the Islamic Countries
116
Table 8: Malaysia.
Pillar Question Score
Information Availability Establishment of a national customs website 2
Information Availability Possibility to provide online feedback to Customs 2
Information Availability Publication of rate of duties 2
Information Availability Establishment of enquiry points 2
Information Availability Adjustment of enquiry points’ operating hours to commercial needs 0
Information Availability Timeliness of enquiry points 0
Information Availability Information on import and export procedures 1
Information Availability Required documentation easily accessible for downloading 2
Information Availability Information about procedures published in advance of entry into force 2
Information Availability Average time between publication end entry into force
Information Availability
Publication of agreements with any country or countries relating to the
above issues
0
Information Availability Publication of information on procedural rules for appeal 2
Information Availability Publication of decisions and examples of Customs classification 2
Information Availability Publication of necessary information on advance rulings 0
Information Availability Penalty provisions for breaches of import and export formalities published 1
Information Availability Applicable legislation published on Internet 1
Information Availability Publication of judicial decisions on Customs matters 0
Information Availability Dedicated interactive page for professional users/companies 0
Information Availability User manuals available online 2
Information Availability
Quality/User friendliness of the research/help function of the Customs
website
2
Information Availability Transparency of government policymaking 2
Involvement of Trade
Community
Public consultations between traders and other interested parties and
government
2
Involvement of Trade
Community
General notice-and-comment framework procedures in place, applicable to
trade and border issues
0
Involvement of Trade
Community
Are there established guidelines and procedures in place, governing the
public consultation process
2
Involvement of Trade
Community
Targeted stakeholders 2
Involvement of Trade
Community
Number of public consultations 0
Involvement of Trade
Community
Drafts published prior to entry into force 1
Involvement of Trade
Community
Public comments taken into account 1
Involvement of Trade
Community
Communication of policy objectives 2
Advance Ruling Issuance of binding advance rulings 2
Advance Ruling Number of advance ruling requests on tariff classification
Advance Ruling Number of advance ruling requests on origin
Advance Ruling Total number of advance ruling requests