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Authorized Economic Operators

In the Islamic Countries:

Enhancing Customs-Traders Partnership

114

Table 4.6. Challenges of the AEO Program Addressed by Uganda Customs

Challenge

Solutions

Limited manpower/skill set

Hiring new staff to support the AEO team

(AEO coordinators and validation team)

and providing necessary training to update

skills

Limited resources

Support from trade partners

Slow rate of buy in by Customs

officers

Continuous change management drive

Sensitizations & trainings

Plan to incorporate AEO aspects in the HR

curriculum.

Limited trust in the value of the

program

Continuous change management drive

Sensitizations & trainings

New Customs initiatives render some

benefits absolute.

Continuous research on new benefits

Failure to automate authorization

process

Investing in automation

Source: Uganda Revenue Authority